OSKRI ORGANICS
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FREQUENTLY ASKED QUESTIONS



How can I order 6th free sesame bar after buying 5 sesame bars.

What are the real ingredients of the sesame bars?

After my last purchase of sesame bars, I had a bar which tasted different. Is there any chance of returning to the original formulas?

Do your Sesame Bars contain wheat syrup? If so, how are they gluten free?


Do your Sesame Bars contain sugar? If not, why is it printed on the wrapper?

Where are your Olive Oils made?

How safe is ordering with my credit card?

How does the order process work?

How much is shipping?

Where does Oskri Organics ship to?

How long does it take to ship an order?

Do I have shipping options?

What if I want to return a product?

What if I have other questions?

 

How can I order 6th free sesame bar after buying 5 sesame bars?

Choosing the 6th bar is easy! This option appears in the shopping cart automatically when you buy 5 sesame bars. Please see the picture of the shopping cart below, it will give you a clear idea. Under the shopping cart you will see a list box of sesame bars. Just select your desired 6th snack bar box and click the update button. Don't forget to click the update button after selecting the 6th snack bar box from the list.




What are the real ingredients of the sesame bars?

Sesame Bars with Date Syrup:

Sesame, Date Syrup, and Brown Rice Syrup

Sesame Bars with Molasses:
Sesame, Molasses, and Brown Rice Syrup

Sesame Bars with Date Syrup and Black Cumin:
Sesame, Black Cumin, Date Syrup, and Brown Rice Syrup

Sesame Bars with Molasses and Black Cumin:
Sesame, Black Cumin, Molasses, and Brown Rice Syrup

Sesame Bars with Date Syrup and Fennel:
Sesame, Fennel, Date Syrup, and Brown Rice Syrup

Sesame Bars with Molasses and Fennel:
Sesame, Fennel, Molasses, and Brown Rice Syrup



 After my last purchase of sesame bars, I had a bar which tasted different. Is there any chance of returning to the original formulas?

Oskri Organics used to import the Sesame Bars, now we manufacture them ourselves. For this reason we developed a better tasting bar that differs from the original.


 Do your Sesame Bars contain wheat syrup? If so, how are they gluten free?

Absolutely not! Our Sesame Bars are absolutely gluten free. This is another printing error and we apologize for the confusion. This will be corrected in the near future.


 Do your Sesame Bars contain sugar? If not, why is it printed on the wrapper?

Absolutely not! Our Sesame Bars do not contain sugar. This was a printing error on the part of our printer. We apologize for any confusion. This will be corrected on our new labels.


 Where are your Olive Oils Made?

Our Olive Oils are made in Spain.

 How safe is ordering with my credit card?


Safe. Our site uses the industry standard Secure Socket Layer (SSL) technology. There have been no reported cases (ever!) of credit card information intercepted while being transmitted over the internet using SSL. When we receive your information, it resides only on a secure server and is not accessible by anyone other than our order fulfillment personnel. You can read more in our security section.

We have also received the sign of approval from digicert, a third party certification of online security.

 How does the order process work?


While browsing the site, you can add anything to your Oskri Digital Shopping Bag. Don't worry, you can always take things out or change the color, quantity, or size of your selection.

 How much is shipping?


The cost of standard shipping to addresses in the continental United States is very simple. $8. That's it!

Our standard shipping method is UPS ground to all locations in the continental United States.

We charge shipping and handling by weight for locations outside the continental US and for 2nd day shipping. Check out the Shipping Rates section for more details.

 Where does Oskri Organics ship to?


Oskri Organics ships to addresses in the United States and Canada. Shipping charges vary depending on location. The Shipping Rates provides a detailed explanation of shipping charges.

 

 How long does it take to ship an order?


Oskri Organics strives to ship every order within 48 hours from the time you submit the order. We will send you an email when your order has been shipped.

 Do I have shipping options?


Yes. Our standard shipping method is by UPS ground, but you can choose to have your items shipped 2nd day air. There is an extra cost for shipping by air. Read more in the Shipping Rates section.

 What if I want to return a product?


Please call our customer service phone number. We will give you a return authorization number and tell you how to mail the product back to Oskri. We have a 30 day returns policy which is further explained in the returns section.

 What if I have other questions?


Please look through the Help Desk. If you don't find your answer there, please contact us and we will be happy to help you out.