Oskri Return Policy:
- A 15% Restocking Fee is charged on all return and exchanges.
- Regardless of your method of payment, refunds shall be issued by check. Return checks are issued once a month. It may take up to 30 days to receive your refund check.
- Customers are responsible for all shipping costs (return and delivery) related to any return or exchange.
- Customers will receive a full refund for returned products only in the event they have been sent incorrect or damaged items. Shipping and handling fees are not refundable.
- Return Approval Process:
- A Return Authorization Number must be obtained from customer service.
- Pack products in their original packaging.
- Include a copy of the packing slip with the Return Authorization Number marked at the top.